Recent callers asking for fuel assistance were grateful:
"Thank you, if there is ever anything we can do to help you, please ask."
"We are so grateful you can help. We've been trying to help my brother since his illness. My sisters and I get him groceries, take him to his doctor appointments, but there is only so much we can do. Our resources are limited, too."
"It was hard asking for help. We are usually givers."
"I applied for HEAP in the fall, and my application was approved. They told me I could expect the money to be sent to the oil company in a week or so, but I can't make it that long. My tank is nearly empty"